Refund Policy

Digital Products Policy

Due to the digital nature of our products, all sales are final once account credentials have been delivered. We cannot offer refunds for delivered accounts as the product has been fully consumed upon delivery.

Replacement Guarantee

We offer free replacements for the following issues reported within 24 hours of purchase:

• Account credentials do not work upon delivery
• Account has significantly fewer items than advertised
• Account is banned before you make any changes
• Account access is recovered by previous owner

What Is NOT Covered

Replacements are not provided for:

• Bans resulting from your actions after purchase
• Issues reported after 24 hours
• Buyer's remorse or change of mind
• Account modifications causing issues
• Third-party claims or disputes

How to Request a Replacement

To request a replacement:

1. Contact support within 24 hours of purchase
2. Provide your order ID and email
3. Describe the issue in detail
4. Include screenshots if applicable
5. Wait for verification (usually under 1 hour)